|1 – International Customers||3 – Tracking Number|
|2 – Delivery||4 – Returns and Refunds|
1 – International Customers
- Yes, we ship internationally!
- Inform your country and zip code during checkout to know the international shipping options and rates.
Keep in mind that all prices stated are in Brazilian Real (BRL/ R$)
- Click on the little blue “i” beside the BRL prices to have an estimate in USD
1.1 – Customs and Duties
- MeLikesTea is not responsible by any means for the custom fees or duties you may have to pay once the parcel arrives in your country.
2 – Delivery
- Your parcel is posted during the manufacturing period (for made-to-order) or within 5 working days (for ready-to-ship products).
- If you are paying using PayPal make sure that your delivery address in such platforms is the same as the address stated in your MeLikesTea account before making the payment.
- We can only send your order to your PayPal shipping address and it cannot be changed once the order is placed.
- If you are about to move to a new address wait till you move to place your order or use a friend’s or relative’s address to receive your order.
- We spray a bit of perfume inside of our boxes, if you would like your parcel to be sent without it let us know in the note section during checkout;
2.1 – International Delivery
- All international orders are sent using an FedEx and are usually delivered within 8 business days;
- If you prefere to have your order sent via Airmail or EMS let us know before placing your order so we can estimate these methods’ cost.
- Please note that we cannot ship to PO Boxes.
2.2 – National Delivery
- National orders are shipped via PAC or SEDEX according to the customer’s choice.
- PAC takes up to 15 business days to be delivered;
- SEDEX takes up to 7 business days to be delivered.
3 – Tracking Number
- All parcels are registered and the tracking number is sent automatically once the order is shipped;
- It is the customer’s duty to follow tracking updates and contact us as soon as possible if a problem is found;
- In case of problems occurred during delivery we will do everything we can to ensure that it is solved.
4 – Returns and Refunds
- We do not accept exchanges or returns. All sales are final.
- Everything are handmade and examined before being sent to you, therefore there will be no returns or refunds once you receive your items.
- Pay attention to the item’s measurements before adding it to your shopping cart.
Last update: 30th December 2019