|1 – International Customers||3 – Tracking Number||5 – Combined Order CCF+MLT|
|2 – Delivery||4 – Returns and Refunds|
1 – International Customers
- Yes, we ship internationally!
- Inform your country and zip code during checkout to know the international shipping options and rates.
Keep in mind that all prices stated are in Brazilian Real (BRL/ R$)
- Click on the little blue “i” beside the BRL prices to have an estimate in USD
1.1 – Customs and Duties
- MeLikesTea is not responsible by any means for the custom fees or duties you may have to pay once the parcel arrives in your country.
2 – Delivery
- Your parcel is posted during the manufacturing period (for made-to-order) or within 5 working days (for ready-to-ship products).
- If you are paying using PayPal or PagSeguro make sure that your delivery address in such platforms is the same as the address stated in your MeLikesTea account before making the payment.
- We can only send your order to your PayPal/PagSeguro shipping address and it cannot be changed once the order is placed.
- If you are about to move to a new address wait till you move to place your order or use a friend’s or relative’s address to receive your order.
- We spray a bit of perfume inside of our boxes, if you would like your parcel to be sent without it let us know in the note section during checkout;
2.1 – International Delivery
- All international orders are sent using an Express Carrier (DHL or FedEx) and are delivered within 8 business days;
- If you prefere to have your order sent via Airmail or EMS let us know beforehand.
- Please note that we cannot ship to PO Boxes.
2.2 – National Delivery
- National orders are shipped via PAC or SEDEX according to the customer’s choice.
- PAC takes up to 15 business days to be delivered;
- SEDEX takes up to 7 business days to be delivered.
3 – Tracking Number
- All parcels are registered and the tracking number is sent automatically once the order is shipped;
- It is the customer’s duty to follow tracking updates and contact us as soon as possible if a problem is found;
- In case of problems occurred during delivery we will do everything we can to ensure that it is solved.
4 – Returns and Refunds
- We do not accept exchanges or returns. All sales are final.
- Everything are handmade and examined before being sent to you, therefore there will be no returns or refunds once you receive your items.
- Pay attention to the item’s measurements before adding it to your shopping cart.
5 – Combined Order Cotton Candy Feet + MeLikesTea
It is possible to combine your order from MLT and CCF to reduce your expenses with shipping fee compared to buying from each store separately.
If you are purchasing from both stores please select “Combined Order CCF+MLT” as your shipping method during checkout, you will receive a separate invoice regarding the shipping fee for the products of both stores.
Selecting “Combined Order CCF+MLT” shipping option and not ordering from both stores will incur in a BRL10 fine charged along with the shipping fee. The “Combined Order” shipping option is ONLY for combined orders.
To know more about how to place a combined order visit this page: Combined Order CCF+MLT
Last update: 1st May 2019